Privacy Policy
Effective Date: March 03 2026
Pearl of the Island Banquet Hall (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, booking system, and services.
1. Information We Collect
- Personal Information: Name, phone number, email address, billing details, event type, and preferred dates.
- Payment Information: Processed securely through Stripe; we do not store full credit card details.
- Communication Data: Email and SMS interactions related to bookings, confirmations, reminders, and promotions.
- Technical Data: IP address, browser type, device information, and cookies for analytics and site performance.
- Child Information: We do not knowingly collect personal data from children under 13. If such data is discovered, it will be deleted immediately.
2. How We Use Your Information
- Process bookings and payments.
- Send confirmations, reminders, and updates about your event.
- Respond to inquiries and provide customer support.
- Notify staff internally of new bookings.
- Improve website functionality and user experience.
- Comply with applicable laws and regulations.
3. SMS and Email Communications
By providing your phone number and email, you consent to receive communications related to your booking, including confirmations, reminders, and important updates. You may opt out of promotional messages at any time by following unsubscribe instructions. Transactional messages such as booking confirmations and payment receipts are required for service delivery.
4. Sharing of Information
We do not sell or rent your personal information. We may share limited data with:
- Payment Processors: For secure payment transactions.
- Service Providers: For email/SMS delivery, website hosting, and technical support.
- Legal Authorities: If required by law or to protect our rights and safety.
5. Data Security
We implement industry-standard safeguards to protect your information, including encryption, secure servers, and restricted access. While no system is 100% secure, we take all reasonable steps to protect your data.
6. Data Retention
We retain personal information only as long as necessary to fulfill bookings, comply with legal obligations, and maintain business records.
7. Your Rights
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we hold about you.
To exercise these rights, contact us at info@pearleventhall.com.
8. Child Privacy Policy
Our services are intended for adults planning events. We do not knowingly collect information from children under 13. If you believe a child has provided personal information, please contact us immediately so we can remove it.
9. Cookies and Tracking
Our website may use cookies and analytics tools to improve performance and understand visitor behavior. You can adjust your browser settings to disable cookies if preferred.
10. Third-Party Links
Our website may include links to external services such as catering partners. We are not responsible for the privacy practices of third-party websites.
11. Compliance
We comply with applicable privacy, communications, and data protection regulations. All SMS and email communications are managed in accordance with industry standards and legal requirements.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Email: info@pearleventhall.com
- Phone: +1 954-501-1051
- Address: 1368 N State Rd 7, Margate, FL 33063, USA